Fenton Mirrored Bar Cart

1 year warranty period.

Our warranty covers for residential use only, it is not valid if the item is used within a commercial application.

Our warranty does not cover samples or seconds.

This warranty is based on observance of product maintenance procedures.

This excludes fair wear & tear, improper use, vandalism, failure to use in accordance with manufacturer's instructions, using it in an abnormal way; or failure to take reasonable care.

FREE SHIPPING
Shipping is free on all orders to customers within Australia. We only ship to customers in Australia.
 
ORDER CONFIRMATION
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
 
HANDLING
Once your order has been processed, your product will be ready for shipping in approximately 4 business days.
 
SHIPPING CONFIRMATION AND ORDER TRACKING
You will receive a shipping tracking number (where available) within 24 hours of your order leaving the warehouse so the status of the delivery can be tracked.
 
SHIPPING DELIVERY TIMES
The Bar Gallery aims to deliver all products within 14 days after your order has left the warehouse. Your delivery will be made only during weekdays (Monday to Friday).
 
SHIPPING & DELIVERY POLICIES
Deliveries cannot be organised for a particular day or time as all orders are shipped with third party couriers. 
If your shipping address is that of a unit/apartment, the courier may not be able to deliver the products beyond the ground floor. It is the responsibility of the customer to collect the item(s) from there and take it to their respective floor.
 
DAMAGES
The Bar Gallery will pay for shipping defective, damaged, or incorrect merchandise at our cost.
We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
If your item(s) is defective or damaged, you must take photos and send these to info@thebargallery.com.au within 2 days of the delivery and we will begin a claim for you. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 
The customer service department will endeavor to respond to your request within 7 business days, and upon approval, your refund payment will be made to the customer's card within an additional 14 business days. 
Following the approval of your claim, we will provide you with instructions on how to return the item, and we will cover the cost of shipping the item back to us.
 
SHIPPING DELAYS
If for whatever reason your item does not arrive within 30 business days, contact us at info@thebargallery.com.au and we will lodge an investigation regarding the delivery. If the delivery is marked as lost, The Bar Gallery will then reimburse the customer for the total amount spent within 7 business days of the investigation being completed, or replace the item.
 
ORDER CANCELLATIONS AND CHANGES (ADDITIONAL CHARGES MAY INCUR)
Please contact us immediately at info@thebargallery.com.au should you experience the following events after you place an order:

- You want to cancel your order (We offer a 7 day change of mind policy in which additional charges may incur - refer to our returns policy for further details)

- There is a change in your shipping address.

- You will be away and there will not be anyone at the shipping address for an extended period.

To speak with a customer service representative and enquire about cancelling or changing an order that's already been placed, please email The Bar Gallery at info@thebargallery.com.au or call on 1300 798 253.

Our customer service team will be in contact with you within 1 business days of you requesting the above changes confirming if these can be made at zero cost to you or not.
 
COURIERS
The Bar Galleries suppliers ship from a range of Australian suppliers including the following, dependent upon the delivery location:

• Couriers Please
• Allied Express
• Cope Sensitive Freight
• TNT/FedEx
• Toll
• Australia Post
• Other specialist private couriers

We provide a 7 day change of mind returns policy for all products. A 20% restocking fee applies for all change of mind returns. All return shipping costs will be incurred by the customer.
You may contact us by email at info@thebargallery.com.au, call us on 1300 798 253, or through our website’s contact form. Please provide your order number and the reason for the return. Once we receive your request, we will provide you with instructions on how to return the item.
All return products must have their original packaging, not be installed, and in a re-sellable condition. Please ensure that the product is securely packaged, if the product has been damaged during return shipping, returns may not be approved.
 
REFUNDS
Once we receive the returned item, we will inspect it to ensure that it meets our return policy requirements. If the item is in its original condition, we will issue a refund to your original payment method within 14 days of receiving the item. 
 
DAMAGES
The Bar Gallery will pay for shipping defective, damaged, or incorrect merchandise at our cost.
If your item(s) is defective or damaged, you must take photos and send these to info@thebargallery.com.au within 2 days of the delivery and we will begin a claim for you. Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorised by our customer service department prior to being processed. 
The customer service department will endeavor to respond to your request within 7 business days, and upon approval, your refund payment will be made to the customer's card within an additional 14 business days. 
Following the approval of your claim, we will provide you with instructions on how to return the item, and we will cover the cost of shipping the item back to us.
 
OTHER RETURN POLICY NOTES
If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information. 
The Bar Gallery only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.